Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the Tecno Solar Industries website and the purchase of products from us in Pakistan. By accessing our website or placing an order, you agree to these Terms. Please read them carefully.

1. About Us

This website is operated by Tecno Solar Industries (“Tecno Solar”, “we”, “us”), part of Tecno Group, with its office at Plot No. 5-A, 2nd Floor, Signtrade Building, Block 6 PECHS Extension, Karachi 75400, Pakistan.

2. Products & Pricing

All prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice. We make every effort to display accurate product information, specifications and pricing; however, errors may occur, and we reserve the right to correct them. Products are subject to availability.

3. Orders & Acceptance

Your order is an offer to purchase. We reserve the right to accept or decline any order. An order is confirmed once we accept it and, where applicable, payment is received. We may cancel an order in cases of pricing errors, stock unavailability or suspected fraud.

4. Payments

We accept payments through the methods shown at checkout, including online card, wallet and bank payments processed via a secure third-party payment gateway. We do not store your full card details on our servers. All online payments are subject to verification and authorization by the payment provider.

5. Shipping & Delivery

Delivery is handled as described in our Shipping & Delivery Policy.

6. Warranty

Product warranty is provided as described in our Warranty Policy and the warranty card included with the product.

7. Returns & Refunds

Returns and refunds are handled as described in our Refund & Returns Policy.

8. Acceptable Use

You agree to use our website lawfully and not to misuse it, attempt unauthorized access, or interfere with its operation or security.

9. Intellectual Property

All content on this website — including the NOVA and Tecno Solar names, logos, text, images and graphics — is the property of Tecno Solar Industries or its licensors and may not be used without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Tecno Solar Industries shall not be liable for any indirect or consequential loss arising from the use of our website or products. Nothing in these Terms limits liability that cannot be excluded under applicable law.

11. Privacy

Your personal data is handled in accordance with our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of the Islamic Republic of Pakistan, and any disputes shall be subject to the exclusive jurisdiction of the courts of Karachi.

13. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page.

14. Contact Us

For any questions about these Terms, call +92 326 8342399 or email info@tecnosolar.com.pk or visit our Contact page.